Contact Us

We're here to help! If you have any questions about your order, our products, shipping, or anything else, we'd love to hear from you.

Customer Support

Email: verolipets@gmail.com

We aim to respond to all enquiries within 1–2 business days.

Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (NZST)

Closed on weekends and public holidays.

Before You Contact Us

To help us assist you as quickly as possible, please include:

• Your full name
• Your order number (if applicable)
• A brief description of your enquiry

Frequently Asked Questions

You may find the answer to your question by visiting our:

• Shipping Policy
• Return & Refund Policy
• Terms of Service
• Privacy Policy

We're Happy to Help

At TrendTails, we're committed to providing excellent customer service and making sure you and your pets have the best shopping experience possible. Whether you have a question before purchasing or need assistance after your order arrives, we're here to help.

Thank you for choosing TrendTails!